Filter Butler Refund and Return Policy applies to any and all purchases of Filter Butler products purchased from Filter Butler Filtration Systems and or https://www.filterbutler.com/.
Filter Butler guarantees your satisfaction or your money back. Please contact customer service if you are not 100% satisfied with your water filtration product.
● Product may be returned within 30 calendar days from the date you received it.
● All returns need to include a copy of the receipt or proof of purchase.
● Please include any items such as cords, tubing, adapters, or documentation that were included when you received it.
● All product are subject to a Filter Butler Inspection. Any signs of tampering or misuse of a product is automatically NOT eligible for a refund.
● Refunds will be issued within 15 calendar days after inspection.
● Filter Butler is not responsible shipping costs.
● Filter Butler is not responsible for the cost of insuring your returned item(s).
● Filter Butler it not responsible for any items lost or damaged during shipping.
● Only items that have been purchased directly from Filter Butler can be returned to Filter Butler.
Warranties may vary. Please refer to your information packet or call customer service for more information.
Filter Butler products may also be covered by a manufacturer's warranty. Please read the warranty documentation included with your purchase or call Filter Butler for more information.
If you have any questions, please contact a customer service representative at 1-844-234-5837.